IT Support Request
Request technical support for your computer, laptop, peripherals and any software applications running on them (MS Office, Laserfiche, WinSCP, Filezilla).
Web Team Support Request
Request web developer support for in-house web applications. Bugs, text changes, roll-overs / updates, new development (Staffnet, Extranet, Student Services, DMS, Choose).
Telephone Request
Request support for office desktop telephones. New phones, relocations, display update, removals.
Corporate Data Access
Request user access changes to HE Student data systems (Student Center, Extranet, Staffnet, OWL Roles, Laserfiche, COGNOS).
Campus Systems and Application Support
Request technical support within our HE Student data systems (Student Center, Extranet, Staffnet, OWL Roles, Laserfiche, COGNOS).
Salesforce Support Request
Request support for our UWO or WELC Salesforce instances. Add / remove security, report errors, or request configuration changes.
Mass Email Request
Request electronic mail service to select student groups. Messages must relate to academic, administrative, or student financial matters, and come from an official University department/unit.